Rbajee App's Privacy Policy — Your data is safe with us

Welcome to Rbajee App's Privacy Policy. This policy explains how Rbajee App collects your personal information, how that information is used, and how it is kept secure. By using our website or mobile app, you are considered to have accepted this Privacy Policy.

This Privacy Policy applies to all services offered by Rbajee App — including our website, mobile application, customer support, and any digital platform through which Rbajee App services are available. This policy has been prepared with Bangladesh-based users in mind.

If you disagree with any part of this Privacy Policy, please refrain from using Rbajee App's services and contact us. We are always ready to address your concerns.

The rbajee app collects various types of information to provide you with the best possible experience. Below is a detailed overview of what we collect and how it is gathered:

Rbajee App collects only the information that is strictly necessary. Collecting unnecessary or excessive personal data goes against our policy.

Rbajee App uses the information it collects for the purposes listed below. Each use has a legitimate basis, and we treat your data with the utmost respect:

• For creating, verifying, and managing your account — so you can use Rbajee App safely.
• To process financial transactions and complete deposits and withdrawals.
• To provide customer support and resolve any issues you may encounter.
• To improve Rbajee App's services and develop new features.
• To detect fraud, strengthen security measures, and maintain the integrity of the platform.
• To meet legal obligations and satisfy the requirements of regulatory authorities.
• To keep you informed about relevant promotions and offers (with your consent only).

Rbajee App does not share your personal data with third parties, except in the following limited circumstances:

• Payment Providers: Where necessary, relevant data may be shared with payment providers such as bKash, Nagad, and Rocket to process financial transactions.
• Legal Requirements: Data may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Relevant authorities may be informed of data to help prevent money laundering or fraudulent activity.
• Technology Partner: Security and technology service providers may access data on a limited basis, and are bound by strict confidentiality agreements governing its use.

Outside of the circumstances stated above, Rbajee App will not share your data under any conditions. All of our partners are contractually obligated to comply with strict confidentiality agreements.

Rbajee App follows the highest industry standards to protect your data. Our security framework is described below:

• All data is stored using AES-256 encryption — one of the most robust encryption standards in the world.
• All connections to the website and app are secured with TLS 1.3 protocol.
• Accounts are protected by Two-Factor Authentication (2FA) to prevent unauthorised access.
• Rbajee App's servers undergo regular security audits and penetration testing.
• An automated 24/7 monitoring system is in place to detect any suspicious activity.
• Employee access to data is restricted to a need-to-know basis, and all staff are bound by confidentiality agreements.

Rbajee App uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help make the site easier to use.

You can disable cookies at any time through your browser settings. However, disabling certain cookies may cause some features of Rbajee App to not function properly.

As a member of Rbajee App, you have the following rights over your own data. To exercise any of these rights, please get in touch with us:

• Right of Access: You can find out at any time what personal data Rbajee App holds about you.
• Right to Rectification: You can request corrections if any of your personal data is inaccurate.
• Right to Erasure: Under certain circumstances, you can request that your data be deleted.
• Right to Restrict Processing: You may request that the use of your data be restricted.
• Right to Data Portability: You may request an export of your data in a standard, portable format.
• Right to Object: You may object to certain types of data processing.

Rbajee App does not retain your data longer than necessary. The data retention periods are outlined below:

• All account data is retained for as long as the account remains active.
• Financial transaction records are retained for a maximum of 7 years in accordance with legal requirements.
• General account data may be retained for up to 3 years after account closure.
• Anonymised analytical data may be retained for an extended period.

Once the defined retention period has passed, Rbajee App securely deletes or anonymises your data so that your identity cannot be identified in any way.

Rbajee App strictly does not collect data from or provide services to anyone under the age of 18. Our Privacy Policy places special emphasis on the protection of minors.

• Age verification is carried out at the time of registration, and no one under the age of 18 is permitted to open an account.
• If a minor's account is identified, it will be immediately suspended and all associated data will be deleted.
• If a parent or guardian believes their child is using Rbajee App, please notify us immediately.

If you have any questions, concerns, or complaints about Rbajee App's Privacy Policy, please reach out to our privacy team. We take every inquiry seriously and always aim to respond promptly.

The latest version of our Privacy Policy will always be available on this page. If any significant changes are made, registered members will be notified by email.